Who We Are
Water Heater Rescue LLC is a water heater repair and installation service company located in Woodstock, GA. We serve Cherokee, Cobb, North Fulton, Forsyth, Bartow and Paulding counties in Georgia.
Contact us: (770) 334-4738
Information We Collect
When you use our website or submit a service request, we may collect the following information:
- Name
- Phone number
- Email address (optional, if provided)
- Service address
- IP address
- Browser and device information
- Pages visited and interactions on our website
- Referral source and UTM parameters (how you found us)
- Information about your water heater issue (from the qualification form)
How We Use Your Information
We use the information we collect to:
- Contact you about your service request
- Schedule and provide water heater repair or installation services
- Communicate with you by phone or text message regarding your service request, scheduling and related follow-up
- Send appointment confirmations and follow-up communications
- Improve our website and marketing efforts through analytics
- Respond to your questions or requests
Who We Share Your Information With
We may share your information with:
- Service providers: Companies that help us operate our business, such as scheduling software (Cal.com), hosting providers and communication tools.
- Analytics platforms: Google Analytics and similar tools to understand website usage patterns. These services may use cookies or similar technologies.
- Advertising platforms: Google Ads and Meta (Facebook) to measure advertising effectiveness. These platforms may receive conversion data when you complete a service request.
We do not sell your personal information to third parties. We have not sold personal information in the past 12 months.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies when analytics or advertising tools are enabled. These include:
- Google Analytics: Tracks page views, session duration and user interactions to help us understand how visitors use our site.
- Meta (Facebook) Pixel: Tracks conversions from Facebook and Instagram ads to measure advertising effectiveness.
- Google Ads: Tracks conversions from Google search and display ads.
These tools may place cookies on your browser. You can manage cookie preferences through your browser settings. Disabling cookies may affect some website functionality.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including providing services, maintaining business records and complying with legal obligations.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
To exercise any of these rights, please contact us at (770) 334-4738 or email us at info@rescuemywaterheater.com.
Children's Information
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this privacy policy or how we handle your information, please contact us: