What to Do When Your Water Heater Fails: Emergency Guide

Step-by-step emergency guide for when your water heater fails. Learn how to shut off water and gas, prevent damage and get same-day help in Cherokee County, GA.

Frequently Asked Questions

What should I do first if my water heater is leaking?
Turn off the cold water supply valve at the top of the water heater, then turn off the power source (gas valve or electrical breaker). Contain the water with towels and call for professional service immediately.
Is a leaking water heater dangerous?
A leaking water heater can cause water damage to your home and, if it is a gas unit, a gas leak could be a safety hazard. If you smell gas, leave your home immediately and call your gas company before doing anything else.
How fast can you respond to a water heater emergency?
Water Heater Rescue offers same-day emergency service throughout Cherokee County and surrounding areas. In most cases, we can have a technician at your home within a few hours of your call.
Can an emergency water heater failure be repaired, or does it need replacing?
It depends on the cause and age of the unit. Some failures like a bad thermostat or heating element can be repaired. If the tank itself is leaking or the unit is over 10 years old, replacement is usually the better option. Our technician will give you an honest assessment and upfront pricing for both options.

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