Emergency Water Heater Repair
Emergency 7-Day Service · No Trip Charge
Leaking tank, flooding utility room or completely no hot water? We pick up 24/7 and respond fast. No trip charge - even for after-hours calls.
What's Included
- 24/7 live phone response - We answer the phone around the clock. No answering service, no callback queue. If you're calling at 11pm because water is flooding your floor, someone picks up.
- Fast on-site response - We prioritize emergencies. Depending on your location, we aim to be on-site within 1–2 hours of your call.
- Immediate stabilization - First priority is stopping any active leak and making the situation safe. Then we diagnose the root cause and present your options.
Situations that call for emergency service
- Active water leak from the tank body (not fittings)
- Water pooling on the floor around the water heater
- Complete loss of hot water with no obvious cause
- Gas smell near your water heater
- Water heater making loud banging or hissing noises
- T&P relief valve actively discharging water
- Flooding in the utility room or around the unit
- Pilot light out and won't relight after following instructions
Frequently Asked Questions
- Is my water heater leaking an emergency?
- A leak from a fitting or connection is urgent but not necessarily an immediate emergency - turn off the cold water supply to the heater and call us. A leak from the tank body itself is an emergency - the tank needs to be replaced and water damage can worsen quickly.
- What should I do right now while I wait for you?
- Turn off the cold water supply valve above or near the water heater. For gas units, turn the thermostat dial to 'Pilot' or 'Off.' For electric units, flip the circuit breaker. If there's a gas smell, leave the house and call your gas company first.
- Do you charge extra for after-hours emergency calls?
- We never charge a trip fee. After-hours calls may involve a service premium - we'll be upfront about that on the phone before dispatching.
- Can you replace a water heater the same night?
- In many cases yes - we carry units on the truck. If your specific unit requires a model we don't have in stock, we'll get the system stabilized that night and complete the full installation the next morning.
- I smell gas near my water heater - what do I do?
- Leave the house immediately. Don't turn any switches on or off. Call your gas company's emergency line first, then call us. A gas leak is a fire and explosion hazard - it must be addressed before we can work on the water heater.
Related Services
Call us at (770) 334-4738 or book online.